Buyer & Policy for choviet102.com

BUYER POLICY

Welcome to choviet102.com! Our Buyer Policy is designed to ensure a safe, fair, and transparent environment for all transactions on our platform. By using choviet102.com, you agree to comply with the following rules and guidelines to protect the integrity of transactions, sellers, buyers, and our platform.

1. Honest Communication

• Accurate Information:

Buyers must provide accurate and up-to-date information, including contact details and payment information.

• Clear Communication:

Directly communicate with sellers only through the platform’s messaging tools to ensure transparency and accountability.

2. Proper Use of the Platform

• Prohibited Activities:

Buyers must not engage in activities such as spamming, trolling, phishing, or any form of fraudulent behavior.

• Respect Intellectual Property:

Do not request or purchase counterfeit, prohibited, or pirated goods.

3. Fair Transactions

• No Chargeback Abuse:

Buyers must not initiate chargebacks without valid justification. False claims or fraudulent chargebacks will result in account suspension.

• Timely Payment:

Ensure all payments are made promptly through the platform’s secure payment system.

4. Product Reviews

• Honest Feedback:

Leave reviews that reflect your genuine experience. False or malicious reviews are prohibited.

• No Incentivized Reviews:

Reviews in exchange for discounts, gifts, or other incentives are not allowed.

5. Dispute Resolution

• Follow the Process:

In case of a dispute, use the platform’s resolution tools. Avoid publicly disparaging sellers before attempting to resolve the issue through proper channels.

• Cooperate in Investigations:

Provide necessary evidence or information if a dispute investigation is initiated.

6. Prohibited Buyer Behavior

• No Misuse of the Platform:

Buyers must not create multiple accounts to exploit promotions or manipulate the system.

• Respect Seller Policies:

Abide by individual seller policies, including return and refund terms, before making a purchase.

• No Harassment:

Do not harass, threaten, or intimidate sellers or platform representatives.

7. Privacy and Data Use

• Protect Personal Information:

Never request unnecessary personal information from sellers.

• Use Data Responsibly:

Do not misuse any seller information obtained during a transaction.

8. Compliance with Laws

Buyers must comply with all applicable laws and regulations when using the platform. Engaging in illegal transactions or activities will result in immediate account termination and potential legal action.

9. Consequences of Policy Violations

Violations of this Buyer Policy may result in:

• Warnings or account restrictions.
• Temporary or permanent suspension of your buyer account.
• Legal action where applicable.

10. Updates to the Buyer Policy

choviet102.com reserves the right to update this policy at any time. Continued use of the platform indicates your acceptance of any changes. Check back regularly for updates.

BIDDER POLICY

Welcome to choviet102.com! Our Bidder Policy is designed to ensure a fair, transparent, and trustworthy bidding environment. These guidelines aim to prevent misconduct and protect the integrity of transactions, sellers, bidders, buyers, and the platform. By participating in auctions or bidding events on choviet102.com, you agree to comply with the rules outlined below.

1. Honest and Fair Bidding

• No Fake Bids:

All bids placed must reflect the bidder's genuine intention and ability to complete the transaction if the bid wins.

• No Bid Retraction:

Bids are binding and cannot be retracted unless permitted by the specific auction’s rules or in cases of genuine error, as determined by choviet102.com.

• Avoid Artificial Inflation:

Bidders must not collude or artificially inflate the bidding price to manipulate the outcome.

2. Account Integrity

• Single Account Usage:

Bidders are prohibited from using multiple accounts to participate in the same auction.

• Accurate Information:

Ensure all account details, including contact and payment information, are accurate and up-to-date.

3. Payment Commitment

• Timely Payment:

Winning bidders must complete payment promptly according to the auction terms.

• No Payment Fraud:

Bidders must not engage in payment fraud, including using invalid payment methods or initiating unauthorized chargebacks.

4. Respect for Sellers and Other Bidders

• No Harassment:

Bidders must refrain from harassing or intimidating sellers or other participants in the auction process.

• Constructive Communication:

Address disputes or concerns respectfully through the platform’s communication tools or dispute resolution process.

5. Platform Usage and Prohibited Behavior

• No Circumvention:

All transactions resulting from auctions must be completed through the platform. Conducting external deals is strictly prohibited.

• No Prohibited Items:

Bidders must not bid on items that are illegal, counterfeit, or restricted under the platform’s policies.

6. Transparency in Bidding

• Adherence to Auction Rules:

Follow all specific rules and conditions outlined in each auction. Ensure you understand the terms before placing a bid.

• Disclosure of Intent:

If bidding on behalf of a third party, disclose this information as required by platform rules.

7. Data Privacy and Security

• Protect Personal Information:

Do not request unnecessary personal information from sellers or other participants.

• Confidentiality of Auction Details:

Respect the confidentiality of the auction process and do not disclose sensitive details about bids or participants to third parties.

8. Respect for Sellers and Other Bidders

• No Harassment:

Bidders must not harass, threaten, or intimidate sellers or other participants in the auction process.

• Fair Competition:

Treat all participants respectfully and refrain from any actions that could disrupt the integrity of the auction, such as spreading false information or sabotaging other bids.

9. Prohibited Conduct

• No Collusion:

Bidders must not collaborate with other bidders to manipulate the auction results, such as agreeing to bid low or not bid at all to benefit a particular participant.

• No Automated Tools or Bots:

The use of automated bidding tools or bots to place bids is strictly prohibited. All bids must be made manually by the bidder.

• No Misrepresentation:

Bidders must not misrepresent themselves or their intentions in any way that could harm the integrity of the auction or the platform.

10. Dispute Resolution

• Follow the Process:

In the event of a dispute, bidders must cooperate with choviet102.com's resolution procedures. This includes providing requested evidence or documentation.

• No Public Disparagement:

Avoid publicly criticizing the platform, sellers, or other bidders before attempting to resolve disputes through proper channels.

11. Compliance with Laws

Bidders must comply with all applicable local, national, and international laws when participating in auctions or placing bids. Illegal activities, such as bidding on prohibited items or engaging in fraudulent behavior, will result in immediate account suspension and legal action.

12. Consequences of Policy Violations

Violations of this Bidder Policy may result in:

• Warnings or account restrictions.
• Cancellation of bids or auctions.
• Suspension or permanent termination of the bidder's account.
• Legal action or other penalties, as applicable.

13. Updates to the Bidder Policy

choviet102.com reserves the right to modify this policy at any time. Continued participation in auctions signifies your acceptance of any changes. Please review this policy regularly to stay informed.